We haven’t put up pics lately, so here it goes. Click on the read link below to get a link to the latest album.
Latest album: Buenos Aires Pics
We haven’t put up pics lately, so here it goes. Click on the read link below to get a link to the latest album.
Latest album: Buenos Aires Pics
So, we left our jobs on Feb 26th, got married on 3/4 and arrived here in Buenos Aires on 3/12. All in all we’ve been on this adventure for a little over 2 months now, so I thought it would be a good time to take a step back and make some observations…
Sorry for the lack of posts lately.. My mother has been visiting for the last 10 days. It’s been busy.
We’ll get posting again soon. In the meantime, click the read link to watch a hilarious video
In case anyone was wondering…
Sorry for the trouble. Also, we’ll be back to posting soon.
Your Office Chair Is Killing You – Yahoo! News.
Just sayin.
Dear Aerolineas Argentina,
You let us down.
I’m writing to express my extreme disappointment that our ticket purchasing experience was so anticlimactic. You may think that we had unreasonably high expectations, but I think you’d have to admit that it was you that raised our expectations by leading us on so tantalizingly in the early stages of the process.
We began shopping for a ticket on your website with a few mild concerns based on having read poor reviews from other travellers, but we were willing to look past those reviews and give you a chance–especially since you were ~$200 cheaper than LAN for our flights to Iguazu. We found a schedule that worked for us and proceeded to make the reservation through your website. Up until then, we thought of you as just another airline and assumed that buying tickets from you would be just like so many other online tickets we’ve purchased before. That was when you first began to tease us…
It seemed strange that we received a confirmation page including seat assignments without ever having been asked to pay for the tickets. We did notice the small print near the bottom that said that we were required to pay within 24 hours and would receive instructions for how to do so in an email. This seemed odd, but we were willing to go with it. However, the email you sent us said this:
We weren’t so excited about calling you to ask how to pay, so instead we did some searching around your website and encountered several sets of instructions clearly indicating that we could and should pay online; however, there was nowhere on your website that actually allowed us to do so.
Google, TripAdvisor and the local expat blog also seemed to be at a loss for how to proceed. This is when our expectations started to go up–it seemed clear that this was going to be far more exciting than just another ticket purchasing experience. We decided to wait until the next day and ask around at our school to see if any of the locals had encountered this before and were told that despite what your website says, foreigners are in fact required to pay by telephone. We were told that that this has something to do with security to minimize potential for chargebacks (see handy diagram below); but since that clearly doesn’t make any sense at all, my guess is that you just want to have the opportunity to speak live to those of us that are lucky enough to pay at least double your normal prices to thank us (for those of you keeping score at home, it is true that there is massively different price for locals vs. Foriegners)…
Before we called, we only expected to be on hold for awhile and then go through the annoying hassle of giving you all of our credit card info over the phone with a language barrier and nothing more (which obviously we were pretty excited about), but we had no idea what you had in store for us… I can’t convey to you in words how flattered and excited we were when you told us that because the flights were within 48 hours, we would not be able to pay for them over the phone either, but would instead need to go to one of your local offices and pay in person. It was a nice touch that you offered us the alternative of paying at the airport the day of the flights as long as we got there by 3pm (for a 7:45pm flight)–clearly an attractive option.
In fact, we were so excited that we called one of our local friends and asked if he would be willing to call you back with us on a conference call just to make sure that you weren’t giving us any unnecessary “special” treatment; after reconfirming with our friends help, we spent a few minutes basking in the joy of having the opportunity to meet you in person and then got ready to go. At this point, we had given up predicting what new twists and turns the story would take, but we had no doubts that you would have several more surprises in store for us, so we brought multiple forms of identification, a few different credit cards and a decent amount of cash just in case.
After having read about how frequently people get pick-pocketed in the subway, we were particularly excited to have our passports and other valuables with us for the lengthy ride to the end of the D line smack in the middle of rush hour. Being pressed up against the glass for the majority of the ride while trying to keep our belongings with us served to build the suspense higher and higher.
We were at a fever pitch when we arrived at your office and completely ready to experience Crazy Town, AR. BUT, this is where you let us down on several dimensions:
1) There was not even a line, we walked in and were waved directly over to an agent.
2) The agent immediately understood why we were there and was able to process the transaction in under 2 minutes. She then gave us a receipt that we were supposed to bring over to the cashier for payment, so our hopes went up again…
3) Only to be dashed by a <30 second conversation to make the payment with the cashier.
So, in less than 3 minutes we had paid for our tickets and were all set. There was no chaos, there was no demanding of 4+ forms of ID (or any ID at all ironically), there were no language barriers, no 2 hour waits, nothing. You built up these huge expectations for us and then just ruined it all by suddenly being efficient.
You can imagine our disappointment. If for some reason you can not imagine our disappointment, please refer to the diagram below:
Hopefully you can provide us with a more consistent experience next time.
Regretfully yours,
Ryan and Jen
P.S. After thinking through all of our experiences with you thus far, I think I may have figured out how you operate. While many businesses strive to meet or exceed customer expectations, from the 5 examples below, it seems that your customer strategy is simply to do the opposite of what customers expect in every situation. As a former strategy consultant, I for one applaud this boldly differentiated approach to making sure your customers never get bored with you.
Example 1: Trying to purchase ticket online
Our expectation: Just put in credit card info and make purchase
Aerolineas Argentina: State frequently on your site that it is possible to pay online, but instead make it impossible to pay online.
Example 2: Calling to purchase ticket
Our expectation: A mild hassle, but at least we can finalize the purchase
Aerolineas Argentina: Tell us that we have to go to the office to make the purchase
Example 3: Going to office to finalize purchase
Our expectation: A major hassle with low probability of success
Aerolineas Argentina: Super smooth and efficient process
Example 4: Rationale for making us go to the office in person within 48 hours of flight
Our expectation: Something to do with a higher degree of security?
Aerolineas Argentina: Did not check our ID or even look to see if our signature matched the credit card we used
Example: Onboard flight to Iguazu
Our expectation: We may be late, but we’ll get to Iguazu
Aerolineas Argentina: Instead, land in a different city (Posadas) and don’t tell us until we land
P.P.S After reviewing the schedule change email you sent us the day after our flight left, I am further convinced of the above
I was planning to finish up a post on our wonderful experience with Aerolineas Argentina this evening, but instead got to spend some quality time figuring out the answer to the above question (thanks IRS for taking 4 months to get back to me on my 2006 taxes!). Anyway, those of you that hang out in offices all the time won’t have much need for this tip, but in the event that you ever do need to sign a PDF and email it back to someone while on the road, here is an excellent tutorial I came across via google (which references some great and easy to get free software):
How To Add Your Signature to PDFs For Free
My thanks to the original author!
Just got back from 3-days in Iguazu falls and didn’t want to pay the AR$60/day for internet access at our hotel, so apologies for the lack of posting lately.
Awesome trip! Iguazu is truly spectacular. We stayed in the Sheraton which is the only hotel in the park itself on the Argentina side and it was phenomenal. Plus, we stayed there on Starwood points, so it was a very cheap trip (thanks consulting!). We’ll write a more thorough review of the trip in the days to come, but in the mean time, here’s lots of pictures: Iguazu Pictures Enjoy!
p.s., it’s pretty wild to return home from a vacation and not dread going back to our regular lives… all of you out there that are still consultants, take note!!
One of the major reasons we wanted to come to Buenos Aires was to learn Spanish. We didn’t realize at the time that Argentine Spanish is a bit, shall we say, special – they use “vos” instead of “tu” to mean “you”, and they pronounce everything with a lovely Italian-sounding accent (you may be familiar with the word “pollo” – pronounced “poyo” through most of the Spanish speaking world but “posho” in Argentina). So, it’s not exactly your standard Spanish, but it’s lovely just the same and we were super excited to start studying.
After a few days settling in to Buenos Aires, we started our search for a Spanish school. There are well over a dozen different schools here in Buenos Aires, most located in or near the center of the city. The standard schedule is 20 hours a week, typically with classes running ~9am to 1pm-ish, and the schools usually have classes at various levels running each week. Prices range from $150-200USD/week, and pretty much every school offers a small discount for paying for multiple weeks upfront.
We started our search by reading through posts on the various BA expat blogs and google searches. We found a few schools to visit that were recommended and had decent prices – we wanted to check them out in person, and Ryan needed to take the placement test (pretty much every school has you take a placement test if you’ve ever studied Spanish so they can place you in the right class for your level – go figure). We decided to visit IBL, expanish and Vamos Spanish. Here’s our quick takeaway on each:
We decided to go with Vamos (partly because we really liked the feel of it and partly due to location) and have loved our experience so far. We’ve spent more than 80 hours each in class (we’re in the running for the title of longest-running students ever!) and have learned a ton over that period of time. Class sizes are small – my classes have each been 1-4 students (including one week where no other students were at my level, so I got private one-on-ones with my teacher), and the curriculum is customized. The teachers adapt the topics covered and the materials used based on the needs of the specific students in the class, unlike other schools that follow a fixed teaching plan (e.g., colors day 1, telling time day 2, etc.). The school develops its own teaching materials, and we’ve found that the teachers are great at finding the right exercise to help with your confusion over este vs. esto vs. esta or correct use of direct object pronouns. As you might guess from our backgrounds, we’ve both been through quite a few classes and educational programs at top schools, and we’re both very impressed with the teaching style and talent of our teachers at Vamos.
Outside of the classroom, Vamos puts a lot of effort into offering additional activities to its students. These range from practical post-class “workshops” (e.g., how to recognize and prevent getting stuck with counterfeit bills, how to navigate the crazy BA bus system) to weekly “intercambio” language exchanges for practicing your blossoming Spanish with locals to advice and assistance on booking tourist activities and trips. One of the employees formerly led trips all over South America and is a great source of recommendations, and she’s more than happy to help you with as much of the booking/planning process as you want. The school has a strong community vibe, and we really look forward to seeing the staff as well as the other students each morning when we arrive.
While we’re clearly very satisfied with our choice, there are plenty of good options in Buenos Aires. Key things to think about when choosing your school:
All in, we think our 80/20 approach to finding a Spanish school was quite successful! I went from not knowing how to introduce myself to telling stories in the past tense (which anybody who’s studied Spanish before knows is way more painful than it sounds), and still more to come. Let the adventures in Spanish continue!!
So, we’ve been looking into planning a 3-day trip to Bariloche for next weekend, but after determining that it would cost ~$400 USD each for round trip plane tickets we decided it was time to sit down and figure out exactly how much we’ve been spending since we got here. Before I continue, it should be noted that the locals here all swear by the long distance bus system–apparently you can get executive class which has seats that lay flat and in addition to personal entertainment systems/movies, they feed you and give you free champagne. Now, that all sounds great, and it’s definitely a lot cheaper (more like $50/each), but I don’t care how “comfortable” it is, it’s still a 22 hour bus ride. Each way.
So, after much discussion, we’ve decided that we are not going to spend 44 hours on a bus for a 3 day trip.
So, we dug into our spending over the last month or so and our budget can basically be broken down into 4 broad categories (this may be a breach of the terms of our rehab–we made pivot tables):
Currency issues: Apartments are pretty much always priced in USD and most want cash, so don’t expect to benefit from exchange rate changes as the prices are pegged to the USD.
Bottom line: We’re paying $1200/month, if we wanted to go cheap, we could have probably found an acceptable place for $1000/month, but it would likely be significantly worse than what we have. So I’d say that we are on the low end of what we could be paying. If you are here for a shorter time period, I’d budget $300-600/week–much better than hotels, but definitely not free.
Relative to San Francisco prices: ~33% of what we were paying in San Francisco, though hard to be apples to apples as that was a 12+ month lease and unfurnished.
We are attending Vamos Spanish for 20 hour/week intensive classes (and loving it–review to come). They charge US$150/week per person and it’s usually 1-4 people in your class which is pretty awesome. We looked at several other schools as well and the range seems to be $150-$200/week for 20 hours at the smaller schools, or you can go to the university where it is significantly cheaper, but much larger classes.
Currency issues: Spanish schools generally price in USD, but most allow credit cards or PayPal payments. Just don’t expect to benefit from exchange rate changes as the prices are pegged to the USD.
Bottom line: If you’re going to do intensive spanish classes, you should plan on spending at least $150/week. Can definitely get more expensive if you throw in private lessons which are more like $20/hour on average. That said, it’s definitely our favorite part of being here and well worth the expense to learn such a valuable life skill.
This is by far the most volatile expense category for every day expenses and for us is easily 95+% food. We generally eat in a restaurant for 1 meal a day, sometimes 2 and the rest of the time either cook at home or eat left-overs. After our first couple of weeks of eating out all the time, more lately we’ve been averaging about $40/day (~AR$ 150). Here’s how it breaks down by meal:
Breakfast: Argentines aren’t that into breakfast. A typical Argentine breakfast, if they bother eating in the morning, is a coffee and a couple of Medialunas (basically a combination of a croissant and a donut). This will cost you ~AR$10-20 (~US$2.50-5.00) depending on where you get it. If you really want to splurge, you might get a Tarta (individual quiche) for ~AR$22 pesos, but that’s about the sum of your breakfast options. We generally eat cereal at home.
Lunch: Restaurant lunch prices can vary significantly and will typically run you anywhere from AR$30-50 (US$8-15) per person. There are 3 primary options:
Dinner: Basically dinner is the same as the A’la Carte option from lunch. Assuming we don’t go somewhere super fancy, we’ll usually order a bottle of wine + one starter + 2 entrees and that will run us ~AR$120-140 for 2 or AR$60-70 each (US$16-18 per person) If we go to a nice place we’ll spend considerably more, that said, even at the nicest places we’ve probably maxed out at ~AR$300 (US$80) for the 2 of us–this is very expensive here, but keep in mind the same dinner would likely cost closer to double or triple that in San Francisco.
Alternative lunch/dinner: We have become huge fans of empanadas and usually have empanada night at least twice a week. You can usually get great empanadas for ~AR$4 each and it would be difficult to eat more than 3-4 of them each, so this is a very cheap dinner. We usually buy a dozen and then have them for 2 meals and there are empanada joints everywhere. Also, you can do the same with pizza, though it’s slightly more expensive and doesn’t offer quite the same quantity of food per peso as empanadas do.
Grocery stores: We aren’t in love with the grocery stores here. You can definitely eat cheaper if you cook at home assuming you have a decent enough kitchen and cooking utensils. That said, as a short-term renter, it’s unlikely that you’ll want to stock up on all of the spices and other cooking supplies that you’d want in order to make something you’d actually enjoy eating (spices are very expensive and hard to find here). Most packaged/processed food at the grocery store is relatively expensive and fresher food seems cheaper (e.g., ~US$5/lb for rib-eye steak, grass fed of course).
Wine: We drink a lot of wine. Wine is WAY cheaper here than it is in the US. Most stores have wine ranging from ~AR$8 up to ~AR$100 per bottle with the bulk of the offerings in the $AR20-30 range. We are now hooked on a AR$13.50 bottle (~US$4) which is quite good (and we are picky). Also, it’s great to try good wine in restaurants as there is only about a 10-20% mark-up vs. the 3x US mark-up. We save A LOT of money on wine here (though ironically drink less now that we are not consultants…)
Bottom Line: US$20/person is probably a decent estimate for what you’ll spend on average for food/drink. That said, for our first week or 2 we were probably double that, so if you’re here for a short trip you’ll likely spend more. You could definitely spend less if you put some effort into it, but we are certainly not splurging at US$20. Way cheaper than San Francisco, but it does add up.
Most things that cater to tourists are expensive and priced in dollars, so proceed at your own risk.
It more expensive here than we had heard. Many friends who had visited even just a few years back enjoyed much lower prices–apparently prices have been increasing from 20-30%/year for the last several years. That said, it’s still a very cheap place to visit/live on a relative basis.
Here’s our average daily expense summary (keep in mind this is for the 2 of us):
Daily USD (peso)
Rent 40 (154)
School 41 (157)
Food/wine 39 (149)
Misc ? (?)
Total 120 (460)